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The power of DevOps: how to exceed your customer expectations

26.01.2023

3 minues

How to exceed your customer expectations

DevOps is a set of practices and tools that enables faster and more efficient software development and deployment. That means you can release new quality versions of your product quickly, exceeding your customers’ expectations.

The methodology of DevOps is all about collaboration and communication between development and operations teams, with the aim to build, test, and release more reliable software in shorter terms.

Let’s take a closer look at how your business wins customers by implementing DevOps.

Automation

One of the key benefits of DevOps is automation. With it, your teams can quickly and easily perform repetitive tasks, which also reduces the possibility of human errors. You can automate software building and testing to reduce the time and resources required to develop and release new features and fix bugs. And that allows you to focus more on delivering value to customers.

CI/CD

Another important aspect of DevOps is continuous integration and delivery — CI/CD. This approach involves regularly integrating and testing code changes, and then automatically delivering those changes to production.

CI/CD helps to detect and fix problems early in the development process. It reduces the risk of serious issues in production. And customers will always have the latest version of the program with all the features and fixed bugs.

Infrastructure as code

IaC is also an essential component of DevOps. It means treating infrastructure, such as servers, storage, and networks, as if they were code.

By using IaC, you can track changes made in the infrastructure and roll back to a previous version if needed. Infrastructure as Code also enables teams to automate the provisioning and management of infrastructure. This in turn fastens the deployment process and improves the reliability and scalability of systems.

Collaboration

Collaboration is an important aspect of DevOps. The methodology is about enhancing communication and coordination among teams, and it relies on collaboration tools such as chat platforms, issue trackers, and code review tools.

With these tools, teams can work together more effectively, quickly resolve problems and deliver new features. It means your customers will get better products and services.

Logging and monitoring

Monitoring and logging tools play a vital role in DevOps. They help to keep track of the performance and health of software systems and detect and troubleshoot issues.

It also helps you to control the state of your systems to prevent possible issues so that customers will have a stable version of the software.

If your teams monitor key metrics, for example, resource usage, traffic, and user engagement, it ensures that systems are running smoothly and helps to identify areas for improvement.

Exceeding expectations

DevOps practices and tools improve software development and delivery, which means quality products for your customers. At the same time, you don’t have to compromise on release speed.

Process automation, continuous delivery, code changes test, infrastructure as code, and effective collaboration lead you to high-quality and reliable software products and services.

That is a proven method to keep up with a fast-paced industry and constantly improve customer experience.

If you want to implement DevOps successfully or upgrade existing processes, don’t hesitate to contact us via contact@dedicatted.com. Our specialists will check the state of your processes and infrastructure, develop the strategy and effectively apply DevOps methodology to your business.

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